Really impressed with the service from Aldridge Fireplaces. We started our journey at their shop and we were given loads of information about the different options we might be able to have.Dan quickly came out and surveyed our existing chimney and fireplace to confirm the options and to see if anything else needed doing. We picked what we wanted, got a cost and an install date pretty quickly.I changed my mind about demolishing the old fireplace myself and asked for AFP to do it for me. They didn’t add a lot of cost for this and when considering it needed a skip too, it was really good value. They achieved in an hour what would have took me a day - and I’d have probably done a lot more damage too. Upon demolishing the fireplace the team discovered the previous owners of our house had knocked out one side of the chimney support to centre the fireplace, so this needed fixing and a change of plan. It was quickly sorted and in fairness to them, you couldn’t see there was a problem at all until the bricks for the old fireplace were down. The change in the size of the gap meant the stove we’d ordered wouldn’t fit. They guided us on what would, we picked a different one and it was quickly re-ordered and sorted out… and despite all these extra items of work, the price actually went down!I asked for a log store to be built next to the fire to centre it up, and agreed a price for this (it was totally an extra, well outside of what I asked for and was originally quoted). It was booked in and completed really quickly and everything was done just a week later than originally anticipated (which most of that was waiting for the alternative stove to be delivered from the supplier).Dan and Jake who came out to do the install were great. Real professionals who obviously take pride in their work. They kept the work area tidy, were courteous and respectful, really a great pair.We’re really happy with what AFP have done and wouldn’t hesitate to recommend them to anyone.
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