called them a few weeks ago to fix a broken lock, they replaced it with a lock that didn't fit the door and is now broken, I have called them 7 times now to replace it they have been out once then said they would need clearance from the office to replace the one they had fitted, said he will be back to do still waiting, have been ringing ever day and told every time someone will be out that day but still no one has come in this has been going on for 2 weeks now, I rang again this morning at 9:08 said he will ring me back in 15 mins its now 15:35 tried to call again engaged!! we are a charity and can't afford to lose £178! do something about it now.
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Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide