Review Time
Rude Eastern European chap turned up smelling of strong lager. Charged me £249 to drill out a lock barrel and put a £19 barrel back in. Was not there 15mins. Extortionate, cocky and poor English language skills, will never use again!
Started off good, got our business and money. Bought security keys and told we have to contact them for extra master keys. No answer to emails or texts . Finally got through on one phone call and was told yeah sure I'll send more master keys. Didn't ask any security questions and 4 weeks later no keys no replies and can't give access to new workers.
completely scam! I been over charge and ask only for cash payment . I take my cc record and as I mention on my email I will report to police , as I will don’t let no one take advantage, from 150£ I been force to pay 360£ for door which been never repaired. Please anyone be very carful of this Scam !
called them a few weeks ago to fix a broken lock, they replaced it with a lock that didn't fit the door and is now broken, I have called them 7 times now to replace it they have been out once then said they would need clearance from the office to replace the one they had fitted, said he will be back to do still waiting, have been ringing ever day and told every time someone will be out that day but still no one has come in this has been going on for 2 weeks now, I rang again this morning at 9:08 said he will ring me back in 15 mins its now 15:35 tried to call again engaged!! we are a charity and can't afford to lose £178! do something about it now.
Not happy as I am deaf with speech - I have just been charged £240 for putting in new Yale lock with 3 keys. I just checked on screwfix for cost of locks and they are cheapChecked the call out should of been about £45.00 and about £30 for the lock and keys which come with lock and not doing me favour by giving me 3 keys I really have bee HAD
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Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide
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