www.amazinglycat.com

1.3
1.3 Based on 53 reviews

Made with 🧡 for cats! AmazinglyCat.com was founded in September 2016 with the goal to provide new and refreshingly fun interactive cat toys that are not available in stores. Since then we have grown exponentially, supported by 100,000s of highly engage...

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Cara Cook
Two cat beds never received.

I ordered two cat beds around Oct. 23. Oct. 26 they said they had been shipped. Oct. 31 I check the tracking number and find they are with DHL in IL (one state over from me). Today is Nov. 10th and still no order. I call DHL and they said they have never received the order, just shipping labels. Call AmazinglyCat and they tell me they have been shipped. I tell them no they haven't and cancel my order and give me my money back. Two days ago I contacted via email AmazinglyCat and tell them still no order. Today they tell me they have been shipped and should arrive 8-12 days (same thing they told me via email on Nov. 5. I wrote them back and told them to cancel my order and if by chance it has been shipped that I will not accept delivery and to give me my money back. WORST company I've ever worked with and such customer service liars.Cat beds finally arrived on 11/13. They were in a package so small I'm surprised one fit in it let alone 2 beds. Makes me wonder if they are as plushy as it shows in their ads. I didn't open in, took it back to the PO and told them to return it. We will see if/when I get a refund.

1
Date of experience: Nov 10, 2020

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Business Details

  • Made with 🧡 for cats!

    AmazinglyCat.com was founded in September 2016 with the goal to provide new and refreshingly fun interactive cat toys that are not available in stores.

    Since then we have grown exponentially, supported by 100,000s of highly engaged cat lovers united on our social media.

  • email support@amazinglycat.com
  • language http://www.amazinglycat.com

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