www.amazinglycat.com

1.3
1.3 Based on 53 reviews

Made with 🧡 for cats! AmazinglyCat.com was founded in September 2016 with the goal to provide new and refreshingly fun interactive cat toys that are not available in stores. Since then we have grown exponentially, supported by 100,000s of highly engage...

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Average Rating

1.3

/
5

53 Reviews

5 Star
2%
4 Star
6%
3 Star
4%
2 Star
2%
1 Star
87%

All Reviews

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EyjaFodan
Do not order anything from an unreliable company read reviews first

Any time you order something online and you encounter a problem with it and have paid with a debit card or a credit you can go to the bank or the credit card company and get your money back .I am not sure why this lady who had a first name of Belinda had trouble getting her order as they sent it to the wrong country Not sure of the country but she had mentioned Canada and Australia .This person if she paid with either type of card can put in a complaint to her card company, and they will take care of it and put her money back on her account .

1
Date of experience: Jun 08, 2025
Amy Smith
Unacceptably long shipping delays and unresponsive customer service

Yet another garbage online retailer for cat merchandise. Just like Cat Lover's Boutique, the customer service is non-existent and you'll be waiting forever for your order to ship. I ordered the flopping lobster toy a week ago and sent out an email asking what the hold up is. The only response I've gotten is silence.I'm no longer interested in supporting "small" online businesses; seems every one is a scam. Save yourself the hassle and just shop with Chewy.

1
Date of experience: May 28, 2023
Margaret Rogers
Order hasn't arrived after a month, terrible customer service

The first orthopedic slow-feeder I ordered came in a reasonable time so I ordered another February 4. Big mistake. It's now been a month and it shows as stuck in one location since February 20 but their customer "service," which one can only reach via email because the phone # on the site goes to a third party who tells you to email them, keeps saying it will arrive soon and if it doesn't arrive within 60 days they will give me a refund.

1
Date of experience: Mar 04, 2021
Alexandria Kelly
Do not purchase anything from Amazingly…

Do not purchase anything from Amazingly cat. I purchased 2 cat beds and the snake toy. I want to return them and they have failed to send me return information and only offering 50% of what I paid when it's been less than 30 days since my date of purchase. STAY AWAY!!!!!

1
Date of experience: Jan 01, 2021
shootmine66
Scam. Products never arrive. No communication

Ordered a Christmas present well in advance of Christmas. No sign of it. They won't get back to me. It's a scam, I'm afraid. Avoid

1
Date of experience: Dec 23, 2020
Chris B.
Think this is the same shower that run…

Think this is the same shower that run the UK site floppyfishcattoys.com in which case, I'm not surprised.Order placed yesterday, several dodgy emails received including one refunding most, but not all of my monet, but with absolutely no reason.My advice would be not to risk it.

1
Date of experience: Nov 18, 2020
Cara Cook
Two cat beds never received.

I ordered two cat beds around Oct. 23. Oct. 26 they said they had been shipped. Oct. 31 I check the tracking number and find they are with DHL in IL (one state over from me). Today is Nov. 10th and still no order. I call DHL and they said they have never received the order, just shipping labels. Call AmazinglyCat and they tell me they have been shipped. I tell them no they haven't and cancel my order and give me my money back. Two days ago I contacted via email AmazinglyCat and tell them still no order. Today they tell me they have been shipped and should arrive 8-12 days (same thing they told me via email on Nov. 5. I wrote them back and told them to cancel my order and if by chance it has been shipped that I will not accept delivery and to give me my money back. WORST company I've ever worked with and such customer service liars.Cat beds finally arrived on 11/13. They were in a package so small I'm surprised one fit in it let alone 2 beds. Makes me wonder if they are as plushy as it shows in their ads. I didn't open in, took it back to the PO and told them to return it. We will see if/when I get a refund.

1
Date of experience: Nov 10, 2020
Lotheis37
AVOID AMAZINGLYCATS AT ALL COSTS OR YOU'LL GET RIPPED OFF

Sadly I must join the ranks of the many who wanted to support a small business only to find themselves being ripped off.Fortunately I bank with Golden 1 Credit Union so I will get a full refund. I will continue to support small businesses however, I will go online first and check out their reviews and practices.DO NOT BUY FROM AMAZINGLYCATS!!!!

1
Date of experience: Nov 06, 2020
Mac_Fyler
Items don't get delivered

Ordered an item nearly two weeks ago. Never shipped. Invalid tracking number and a million annoying texts saying I still had it in my cart AFTER I had been billed. Trying to get a refund.

1
Date of experience: Nov 01, 2020
Imogen
I am experiencing what so many others…

I am experiencing what so many others have. I wanted to give my business to a small business so I found amazing cat and I have been watching the tracker for weeks for my cat bed. They just keep putting me off. They are refusing to refund my money. I will contact my bank also.

1
Date of experience: Oct 25, 2020

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Business Details

  • Made with 🧡 for cats!

    AmazinglyCat.com was founded in September 2016 with the goal to provide new and refreshingly fun interactive cat toys that are not available in stores.

    Since then we have grown exponentially, supported by 100,000s of highly engaged cat lovers united on our social media.

  • email support@amazinglycat.com
  • language http://www.amazinglycat.com

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