Poor customer service. I've ordered prescription food for my dog. Usually, with other companies, it is overnight delivery. Using their chat link on the website I was told that it can take 1 to 2 days to get the order ready, then it can take up to 7 days to deliver. Just wondering if they should sell prescription food online with that kind of service? Very poor :-(
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Animates sells one of the biggest ranges of pet food in NZ, as well as a huge range of veterinary products and pet accessories. It's everything for pets!
