www.ashleyblackguru.com

2.7
2.7 Based on 15 reviews

Buy the FasciaBlaster and other fascia release tools by Ashley Black. Order FasciaBlaster kits, yoga balls, and more fascia release tools and massagers today!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

15 Reviews

5 Star
33%
4 Star
7%
3 Star
0%
2 Star
13%
1 Star
47%

All Reviews

Filter Reviews

Review Time

Charles Webb
I quit trying to get a refund on blasters breaking

I really would like to give credit to Ashley for her research into fascia blasting as it truly helps. However, I have been more than disappointed in the brittleness of her products as they break readily. I would have the company consider accepting a slightly lower margin for a much better product, perhaps not made in china. Trying to get a refund is nearly impossible with the hoops they force you to jump through. I tell everyone about fascia blasting but I will tell them to find their products elsewhere. There are plenty of options today.

2
Date of experience: Mar 29, 2025
Robin Clifton
Unhappy with Ashley Black Blaster…

I ordered the blaster and had also paid for the oil.Oil did not come I sent a message never heard back.I used blaster one time and 5 of the little things on it came off like they broke or just crumbled.Just a total waist of my hard earned money.Very disappointed!!

1
Date of experience: Feb 04, 2025
Cor
Works

If we’re rating Ashley, forget it. Never received a response to my question. However, love the product and really works with consistency. The problem is you must keep using it. I wish there was something automatic you could use.

4
Date of experience: Apr 17, 2024
Save your money, Products are too harsh even when used…

Products are too harsh even when used as directed with very light pressure it gave me bruises. I contacted the company 3 weeks ago to return under the 1000 day money back guarantee and have not heard from them. Save your money, it’s a scam

1
Date of experience: May 27, 2023
Candi The Wander Woman
Appalling Customer Service

Appalling Customer Service. I ordered my products 11.5 weeks ago, and haven’t even received them yet. I’ve been dismissed and told that it’s the Australia Posts and my problem now because it left their warehouse and there is nothing they can do about it. I have emailed a few times from about the 6 week mark and sometimes it takes a week to hear back from them. To add insult to injury, they offered me a 10% discount to appease my frustration. 😂Like I’m spending more money with them and I haven’t received my first parcel? As far as I can see Australia Post received Parcel Info but may not have even received the parcel. The company is a joke and maybe even a sham. And from what I’m reading with other reviews I may as well forget my $300 - I won’t get it back and I won’t receive my cheaply made products either. Don’t bother.. Find a service more reliable, customer focused and timely and save yourself the time and effort with this greedy company. I’ll be lodging a formal complaint with the ACCC and encouraging others to do the same. They shouldn’t have trading rights here in Australia

1
Date of experience: Dec 27, 2022
EKonst
I ordered some devices for more than…

I ordered some devices for more than $600, they said parcel was lost and they are not responsible for the aus post.

1
Date of experience: Oct 25, 2022
Cookie And jasper
Outstanding product and customer…

Outstanding product and customer service. Scientifically backed treatments..

5
Date of experience: Sep 19, 2022
Terri Hart
Great method, but no customer service, and cheaply made products

Great product - overpriced, but effective. One item was left out of my original order. I contacted customer service and was told 4-8 weeks; it's been 12 and it has not shown up. Another item broke and after completing their ridiculous return process (form, multiple pictures of item on top of form), I cannot get any response to check status. I was contacted and they sent an email that contained a link to original form. No customer service phone number on the site. Buy the knockoff and watch the YouTube videos.

1
Date of experience: Sep 08, 2022
Brina Salazar
Products really work, and now they have top notch customer service too!

I wanted to update my review for Ashley Black's team. I recently had a problem with the blaster I bought in Fall and they had a wonderful representative named Tanya who deserves all the things! She was personable, professional, knowledgeable and helpful. She singlehandedly made me feel like a valued customer and prompted me to rewrite my review. Thank you!

5
Date of experience: Sep 02, 2022
Jennifer Sima
The product literally fell apart in my…

The product literally fell apart in my hands the 1st time I used it. I filed a inquiry on the website as instructed including photos and a description of the problem. That was 2 days ago and I have yet to hear back from anybody.

1
Date of experience: Jul 21, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More