I had a question about my cat found their website said I would pay five dollars to chat with the vet. Vet answered all of my questions. I was charged a membership fee two months in a row. I canceled it today contacted the company and asked for my refund and they said the minute I asked my question was when I had agreed to the membership. There was no refund policy. This is deception. The website I went to said nothing about membership.
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