I bought a single lead version and unfortunately, a few weeks later we broke the clip, not sure how or when this happened but needed a new female part to rectify the problem. I contacted the company and the owner, not only sent me a completely new belt with 2 x leads she also refunded my money!! I am still flabbergasted with the service I received as it was trouble-free and a delight dealing with this company. The product itself is extremely well made, robust and the clip is perfectly strong enough to with hold the greatest of mutts, its a great design and bright with reflective tape for running in darker conditions. There could be some improvements as with anything but these would be more personal improvements to cater to the terrain I run on and the dogs I have. Overall I am happy to give this 5* and will buy another in the future should I need to. Great product. Excellent backup!
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