Took our dog there for an EMERGENCY visit since our vet was closed. Our dogs eye was dripping blood at the front desk. They put us in a room, took the dog back for his vitals. Brought him back to us with a cone on his neck and said the doctor would be back to talk to us. We waited 45 mins to an hour and no doctor. I went several times to the front desk and was told they are reviewing his chart. We finally decided that since they weren't taking this serious,we had to leave and would plan to see our vet the next day. What is the point in being an EMERGENCY hospital. We were willing to pay for the cone and "visit" while the one girl said she has to see if they put charges in yet. While the other girl said we weren't seen by a doctor so there's no charge. I have never encountered such an unprofessional establishment in my life.
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BluePearl Veterinary Partner’s provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. Find a location near you.