Deceptive Practices and Poor Business EthicsI came across an Instagram ad late last year, just before Christmas, and decided to take a meeting with the company. During the meeting, the salesperson aggressively pitched their services, even offering to "front load" my contract for two properties at once to help cut taxes for 2024. They claimed to be the best in the industry, guaranteeing both their services and profitability of the property. I admit, I had a few beers before the meeting as it was our holiday party week, right before Christmas, and ended up buying into their sales pitch.The plan was for services to begin in January. However, life took an unexpected turn—wildfires in Los Angeles disrupted me directly, impacting my family and friends. On top of that, I am having to deal with a serious health crisis involving a close family member.In the first week of January, I reached out to explain my situation and requested to delay starting the program until later in the year. I asked for a refund as I am uncomfortable having a random company "bank" such a large amount of cash...To my surprise and astonishment, the company responded by claiming I didn’t "qualify" for a refund. Let me be clear: I NEVER started the program. There was no onboarding, no house searches, no training, and no services provided. I didn't even has a SINGLE Zoom call or meeting via phone or otherwise since paying them!Despite this, they are attempting to keep my $15,000, claiming the holidays counted as "time spent" on my contract. They even allege I received training materials—which I didn’t—and the materials they reference were supposedly sent via Facebook Messenger, a platform I don’t even use.Adding to the confusion, the company is currently undergoing a rebranding process, which has made their already disorganized communication even worse. All interactions are limited to Facebook Messenger, which feels unprofessional and unaccountable. This is coming from a cybersecurity and technology executive, a CISSP, that literally manages this for a billion dollar company and consults with startups and brands large and small...As far as I’m concerned, this company has taken advantage of my circumstances and is using false pretenses during their sales process to keeping money for services they never rendered, using a confusingly worded contract with terms and conditions they don't ensure you're aware of prior to signing up.It’s frustrating, dishonest, and an incredibly poor way to do business. I hope this review helps you avoid an experience like mine...and helps them become a better company. Shameful.
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We empower aspiring entrepreneurs to build profitable Airbnb listings without needing to own property, through our lease and leverage model that arbitrages rental homes into short term rentals.
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