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What makes them different is that it’s not just a service, it feels like they actually care about setting you up for success. They educated me, coached me, and then their operations team handled all the stuff I didn’t even know existed. My Airbnb looks incredible (guests keep complimenting the design), and I started making money in less than 90 days. If you’re serious about starting, this is the safest way to do it because you’re not guessing you’ve got a full team behind you.
I have refrained from writing this review because I never want to intentionally harm a business. However, I feel that we were grossly misled on our sales call, and part of this is due to our inexperience. I want others to know the right questions to ask before working with them or any BnB Arbitrage company.After three calls with their sales representative, we were excited to work with them, as their DFY model seemed ideal for our entry into the STR market. We asked if everything was included in the initial fee, and we were told yes. However, after paying and having our onboarding call, we learned that interior design was an additional fee, and that not everything was included.They are trying to keep us locked in due to the contract we signed. The issue is that, as newcomers, we missed the fact that interior design was not mentioned in the contract. We trusted the information shared during multiple Zoom calls and the written FAQ, which states: “This is NOT just another coaching program or course. When you work with us you will have a team assigned to you and we will do 95% of the work for you, including but not limited to: finding your ideal property, negotiating the lease, interior design, furnishing, writing your Airbnb listing, helping set up your LLC.”As soon as we realized we were misled, we requested a refund. They refused, claiming they had already done significant work for us (which is untrue) and that we had already watched the course. We proposed a refund minus $3,000 to account for the one onboarding call and course, which we felt was very generous, given that the course content could easily be found through free resources like YouTube. After a lengthy back-and-forth, they offered us $1,000, significantly less than what we paid.We then took the step of filing a chargeback with our credit card (something we’ve never done before and don’t take lightly as I never want to intentionally harm a business). Once they received notice, they asked us to withdraw the chargeback, stating they would “negotiate” with us once it was withdrawn. We explained that our trust had been broken, and we were open to withdrawing it only if we could come to an agreement first. They refused to negotiate until we withdrew the chargeback, which felt designed to pressure us into compliance.We requested the Zoom recordings where we specifically asked about additional fees, but they refused to provide them, sharing only the first call recording.While some may have had a positive experience with them after receiving all the facts upfront, be warned: even if they mislead you, they will not take accountability, issue a refund, or act with integrity. We found them to be unethical and would not recommend them.
Deceptive Practices and Poor Business EthicsI came across an Instagram ad late last year, just before Christmas, and decided to take a meeting with the company. During the meeting, the salesperson aggressively pitched their services, even offering to "front load" my contract for two properties at once to help cut taxes for 2024. They claimed to be the best in the industry, guaranteeing both their services and profitability of the property. I admit, I had a few beers before the meeting as it was our holiday party week, right before Christmas, and ended up buying into their sales pitch.The plan was for services to begin in January. However, life took an unexpected turn—wildfires in Los Angeles disrupted me directly, impacting my family and friends. On top of that, I am having to deal with a serious health crisis involving a close family member.In the first week of January, I reached out to explain my situation and requested to delay starting the program until later in the year. I asked for a refund as I am uncomfortable having a random company "bank" such a large amount of cash...To my surprise and astonishment, the company responded by claiming I didn’t "qualify" for a refund. Let me be clear: I NEVER started the program. There was no onboarding, no house searches, no training, and no services provided. I didn't even has a SINGLE Zoom call or meeting via phone or otherwise since paying them!Despite this, they are attempting to keep my $15,000, claiming the holidays counted as "time spent" on my contract. They even allege I received training materials—which I didn’t—and the materials they reference were supposedly sent via Facebook Messenger, a platform I don’t even use.Adding to the confusion, the company is currently undergoing a rebranding process, which has made their already disorganized communication even worse. All interactions are limited to Facebook Messenger, which feels unprofessional and unaccountable. This is coming from a cybersecurity and technology executive, a CISSP, that literally manages this for a billion dollar company and consults with startups and brands large and small...As far as I’m concerned, this company has taken advantage of my circumstances and is using false pretenses during their sales process to keeping money for services they never rendered, using a confusingly worded contract with terms and conditions they don't ensure you're aware of prior to signing up.It’s frustrating, dishonest, and an incredibly poor way to do business. I hope this review helps you avoid an experience like mine...and helps them become a better company. Shameful.
Best STR/airbnb program that I’ve been in! Thank you to bnbleverage/the1percent team. My property has been running for 8 months and now I am working on my 2nd property with them.I signed up for their program because I am a full time software engineer and do not have the time to find my own properties. They fulfilled on everything that they promised and provided a ton of support throughout the entire process. I highly recommend working with them.
I signed up 9 months ago, got my property in about 30 days and was designed in about 12 days start to finish. I live in PA but the property is down in FL. Overall my cohost takes care of most all of the day to day. It’s been a learning journey so far but I’m looking forward to launching my second property before the end of the year. If you’re on the fence I would recommend you jump in but you definitely need to be willing to put in the work to learn the model.
Fantastic customer service and overall experience. I would highly recommend this company for anyone who is wanting to dip their foot into real estate, but is unsure where to start. My questions throughout the process were answered in a thoughtful, informative and professional way. I couldn't be happier with the result!
BNB Leverage offers an amazing coaching program for anyone looking to succeed in the Airbnb space. The team is professional, knowledgeable, and truly dedicated to helping their clients grow. They provide clear strategies and actionable steps that can make a real difference in managing and scaling short-term rental properties. If you’re serious about making the most of your Airbnb business, BNB Leverage is a great resource to have on your side.
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We empower aspiring entrepreneurs to build profitable Airbnb listings without needing to own property, through our lease and leverage model that arbitrages rental homes into short term rentals.
We handle all the work to find, design, launch and manage your short term rental. We are the only completely done-for-you (DFY) rental arbitrage service. We combines education, coaching and a dedicated operations team to successfully launch and manage your very own profitable Airbnb short term rental.
Our program also offers a complete interior design program where we design a unique property that is sure to stand our on Airbnb, giving you a competitive advantage. Our interior design service is completely done-for-you (DFY). We design your property to give you a competitive advantage in your market, we source everything that is needed for your property, including staging your unit for a perfect launch, and professional photographs that make it stand out on Airbnb.
Our clients typically are able to start earning their first revenues in under 90 days, and 75% earn Superhost status on Airbnb in under 4 months.
We have sourced, designed and launched over 500 Airbnb's for our clients all across the US.See more
