Went for a birthday cream tea on Sunday. Table was booked and we saw a reserved table so sat there and waited… and waited. We had booked for 1. Eventually I went to the counter where there was a long long queue to let them know we were there. I also purchased food for non cream tea people in my party, one was a ham cob and cake. I kid you not, the girl carried the cling film wrap ham roll to the table and placed it on the table without a plate!! We ordered coffee and the cream tea was bought for us. It was a lovely choice of sandwiches, cakes etc. but the service was non existent, no one came to check we were happy with the tea or needed more drinks after the one coffee. I was spending around £80 with everything bought, so I would have expected better customer service. It seemed no one was allocated to serve us, very disorganized, and we were very disappointed. A Shame because the tea was lovely, but I had assumed we would have been served better.
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