If I could give zero I would. They rang me to say there was some knots in his tail they would need to shave out. He has a very long up and over tail I assumed they would cut out a knot or two but no they shaved his entire tail to nothing. And to make matters worse they cut his tail, when I got out of the car at home I realised I had blood on me from carrying him and blood in his car seat. They said it was a scab but it wasn’t it's a fresh wound. Appalling. This was the Knutsford branch, I would never leave my dog there again.
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