If I could give 0 stars I would. Today 9/6/25, I had a very disappointing experience with Champion Windows. Sales rep Steve was invited into my home where he promised me a 7.99% rate for 180 months based on my 756 credit score. I even asked how did I get such low rate, he told me because with my credit score I was considered a prime borrower. But after signing an electronic “applicant acknowledgment” form, I was suddenly presented with financing paperwork at 13.99% for 120 months. Not to mention, this caused a hard credit inquiry.Because he collected my SSN, driver’s license, and personal information under false pretenses, I totally freaked out and was forced to place a security freeze with all three credit bureaus just to protect myself. Not to mention my anxiety is through the roof now.He apologized for misleading me while walking out the door but admitted, “I’m a sales guy.” He reminded me of the scorpion-frog fable. The dude is 67 years old, I expected honesty and integrity — instead, I was misled and pressured. He also knew I am a veteran, and still chose to take advantage of me, or so he thought.On top of that, I was misled about Champion’s sunroom services. When I first called, the office rep (Tara) told me that Champion is not building sunroom in Florida until October. But during the in-home visit, the sales rep said Champion doesn’t even build roofs — meaning they can’t build a sunroom unless a separate contractor builds the roof first. That is not what I was told when scheduling.I walked away from it, but not before my credit was already impacted and almost 3 hours of my Saturday totally wasted. If you’re considering sunrooms or financing with Champion, be very cautious and read every detail before signing anything (or just avoid them altogether) Transparency should come first, but in my case, it did not.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
