My experience with Citibank UAE is as poor as it gets. There are almost no branches, and getting any real help is nearly impossible. Even if you visit a branch, staff often just direct you to the app and many times have no idea how to help.The photo I attached is a perfect example of their lack of attention to detail: even something as simple as a sticker on a new card is completely mismanaged, it’s impossible to tear off properly. The app experience is modest at best. Citibank seems capable of doing only the bare minimum. If that’s all you need and you insist on using Citibank, it might work, but compared to other banks in the UAE, this would not be my first choice.
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Citibank provides a wide range of banking products such as Credit cards, Debit cards, personal loans, Insurance, Investment and much more.