They were supposed to be collecting some packages to return to a furniture company.
Before the company could arrange a delivery day with me, they turned up and shoved a card through the door! This had NO information filled in at all, not even consignment number.
Then spent 20 mins on the phone to someone who sounded about 15 who hadn't a clue what I was talking about. Eventually said I had to contact the furniture company to rearrange. .Aaaargh!
I did get a consignment no though so hubby put it all in the car and drove down to citylink near his work and dropped it off...job done!! Glad I wasn't paying for the privilege. What a shambles. The depot staff were very helpful it has to be said...pity about the rest.
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