This review is for the Comptoir Libanais restaurant located around Gate B in Terminal 1 of Malpensa Intl Airport Italy.I regret to share that my recent visit to Comptoir Libanais at Malpensa Airport was deeply unsatisfactory, overshadowing what had been an otherwise wonderful trip to Milan.The QR code ordering system malfunctioned multiple times, displaying incorrect and significantly inflated totals (€109 and €235 instead of €43). When I requested assistance, staff were dismissive, unhelpful, and at times openly confrontational. One employee went so far as to accuse me of ordering for another table without allowing me to explain the issue.Matters escalated when, after refusing to pay a service charge due to the unacceptable service, a staff member became aggressive, demanded our passports, and threatened to involve the police. This caused unnecessary distress to my daughter and left us feeling shaken.While the food was ok (nothing special), the hostile and unprofessional conduct of staff was entirely unacceptable. I strongly urge management to address these concerns immediately. I will never visit this restaurant again!
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