Review Time
So inviting from the outside, such pretty decorations adorn this restaurant. I would actually say this is one of the best meals I’ve ever had. Beautiful Lebanese white wines, salads filled with flavour and colour, the prices are also extremely good for the portion size, which is huge. Will definitely be coming back.
This review is for the Comptoir Libanais restaurant located around Gate B in Terminal 1 of Malpensa Intl Airport Italy.I regret to share that my recent visit to Comptoir Libanais at Malpensa Airport was deeply unsatisfactory, overshadowing what had been an otherwise wonderful trip to Milan.The QR code ordering system malfunctioned multiple times, displaying incorrect and significantly inflated totals (€109 and €235 instead of €43). When I requested assistance, staff were dismissive, unhelpful, and at times openly confrontational. One employee went so far as to accuse me of ordering for another table without allowing me to explain the issue.Matters escalated when, after refusing to pay a service charge due to the unacceptable service, a staff member became aggressive, demanded our passports, and threatened to involve the police. This caused unnecessary distress to my daughter and left us feeling shaken.While the food was ok (nothing special), the hostile and unprofessional conduct of staff was entirely unacceptable. I strongly urge management to address these concerns immediately. I will never visit this restaurant again!
I visited the Exeter restaurant with two friends for lunch. The food was delicious. We had the Meze platter and some spiced roasted potatoes and it was all fantastic. Service was really prompt and our waitress, Cat, was the kindest, funniest person and a real asset to the restaurant. We will be back again.
My partner and I had a light lunch at the Exhibition Road restaurant The staff were very attentive and polite with smiles all round The food portions were small but aren’t all portions these days? However it was delicious as was my Beirut beer which I would definitely have again, light and full of flavour and so refreshing on an incredibly hot dayWe would certainly dine here again
FESTIVAL TERRACE South Bank -Main meals chicken with green olive and cuscous was very poor. Small, a couple of pieces of chicken, no olives looked like a small bowl of gruel !! also Chicken salad very poor with little meat and awful salad mainly lettuce.Two stars given for pleasant staff and nice desert (orange/almond cake)I would not go there to eat again.
I had a really upsetting experience at Comptoir Libanais (Stansted branch) yesterday. I had left my baby for the first time and after a very busy day I sat down for a meal and began to assemble my breast pump. I was about to attach it when the manager (Florin) appeared over my shoulder and told me that “this was not the place for that!” He continued “that is why we have family rooms” [in the airport]. I was so taken aback but I managed to say something along the lines of I am allowed to do this in public, to which he responded that he personally didn’t want to see it-it was not the place and would put the other diners off their food! I felt so humiliated and angry. As a breastfeeding mom, I have never encountered this treatment before. I am incredibly disappointed. I left the restaurant and cried.Breastfeeding is a beautiful, natural gift that I am blessed to give to my children. I should not be made to feel like I am doing something indecent! It is my prerogative whether I would like to use the family room or not. That’s my choice, not Florin’s.What happened here is illegal. Do better!
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