www.cortenplus.co.uk

2.6
2.6 Based on 20 reviews

...

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Tara Steel
Worst Customer Ever

I'm only giving 1 star because you cant give zero stars. 2 Months waiting for a delivery that never came and now i have been waiting 1 month for a refund. Terrible customer service. No phone number to contact the office.Update, after not giving me a refund and blaming the courier for them not sending our order. They insist on sending me a product I longer need or want because it will remind of the appalling service I had from them. I was told by one staff member a refund would be no problem and they would send a refund form to fill in. Only to be then told the company don't do refunds and I could get a credit note. A credit note is only useful when the company has the product you need which they don't, otherwise it wouldn't have taken 4 months to get it. In summary, I would not recommend using Corten for anything other than bad customer service.

1
Date of experience: Sep 01, 2025

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