I am a semi-retired Grandfather that built a new home in South Florida so my six (then) eight (today) beautiful Grandbabies could visit and enjoy family time. Our Grand plans for the summer of 2020 were obviously shattered by Covid and Facetiming became our method of sharing. I needed to do something for my daughter and son-in-law in Bethesda so my two beautiful Granddaughters could get outside without the fear of exposure. I mentioned a swing or playset for the yard and just their facial expressions told me I had work to do. I knew a lot of people in the Northeast from a 38 year career but came across Creative Playthings with somewhat of a personalized greeting from Martin, their sales associate for Midlantic. I sent the inquiry not expecting much and sure enough Martin was calling almost immediately to see what he can do to make this Grandfather happy. Well, that day not only did we start planning the surprise but I made a friend. The leadership of Creative Playthings is lucky to have this gentlemen representing their products. He is honest and passionate about what he sells, he knows everything about this catagory, what will work and what wont, he started as an installer and you will not meet another Martin. I prepared him for the narrative he would encounter at the site inspection, my daughter and son-in-law are very corporate and never ask for anything, I told Martin just smile, agree and when they ask about cost, just lie!! Well, we planned it and this man went to work sourcing everything I wanted and some how fit me into a schedule already full. Getting close to install day and Maryland gets hit with the world population of "CICADAS", my daughter start to freak out thinking this opportunity is lost and when would they be able to reschedule, once again, Martin to the rescue and handled it directly. His installers with millions of unwanted guests made 2 children the happiest kids in Bethesda! So it gets even better! Now my son in NJ see's the playset and of course I am on the phone to Martin again. My question was, how quickly can we build something in New Jersey and not to bore you with all the details sure enough there is a Creative Playthings set there as well. Martin knows the next call is my other son in South Florida but we have a little time.Yes the equipment is wonderful, built well and professionally installed. Also a shout out to Martins associates in the Northeast that assisted in this NJ build. I can tell you that these kids spend endless hours on this equipment and it does give the parents a well deserved break, we are in difficult times.No I am not related to Martin and your focus is on your purchase which I highly reccomend. But I will say this to potential buyers and Leadership at Creative, every company needs a Martin Barrera. I myself sit in front of a device and order anything and everything you could imagine, we have all become Amazon junkies in a way. This was one of the best experiences I have had and it made me smile as much as my grandkids. How refreshing to spend an hour or so chatting with someone that came to this Country to betterr his life and that of his family. This gentlemen has more respect for the USA because he has seen the alternative. I am the furthest thing from political but Martin Barrera can sit at my table anytime he wants and break bread with my family. Thank You Creative, you are an excellent company and Martin THANK YOU for your help in bringing smiles to their faces.
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