support has gone completely horrible. i ordered memory using their system scanner. my system began crashing. i ran all the tests everything passed. so i had to pull 1 chip out at a time to find out when it would stop. contacted support after several hours waiting they agreed to exchange it but i had to send it back first. i did but they gave me an old address that is now vacant. reaching out to them they gave me a new address to send it to. they expect me to keep paying to mail it to them until it costs more then just buying a new chip. this will be the last time i willingly order form them. i have reached out and waiting for the solution
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