I visited Culvers, Rockville Rd. & Country Club Rd., Indianapolis, IN on 9/27/25. I ordered a double burger with lettuce, tomato, mayo. I received two over cooked, basically burned burgers, really super dry, with ketchup, pickle & onion...awful. First, we received the wrong order to our table. The two of us, were brought 3 chicken sandwiches with fries, belonging to the customers a few tables down from us. We took them their order. Next after trying to eat my burned burgers with the condiments I did not order.., we order the carmel nut ice cream on cones. The weather was nice, so we took our cones outside to eat them. My cone started leaking ice cream in the middle of the cone, leaking on my clothes & on the patio, I had to rush back inside to get a cup. My cone was cracked in half.....no acceptable. I will never go back....
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