Update: Cyxus got in touch with me shortly after I wrote my review below. They have seen my complains in their Facebook page. They apologised for the delay and offered a refund if I didn't want to wait any longer for my glasses. I decided to wait, but after the estimated time of arrival (two months) of my order, I received another email explaining that the glasses I ordered were no longer available and they sent me a refund. Overall, the communication with the customer was good AFTER MY FIRST REVIEW IN TRUSTPILOT.Original post: Cyxus takes the money but doesn't send the product. I have bought eyewear from them many times without issue. I ordered a pair of glasses a month ago, they took the money but haven't sent any information about when the order will be ready. They are not replying to messages in the website chat, by email or by whatsapp. DO NOT BUY FROM CYXUS!!!
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Cyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
