OMG I so wish I had read these reviews before going to this place. I completely agree with what others have said. We had to wait over an hour and a half for our food which, when it finally arrived, was simply awful. The vegetables were cold and looked like they had a former life in a freezer, had been re-heated more than half an hour before they reached us and tasted like cardboard. A fight nearly broke out between another disgruntled customer and a guy who seemed to be the manager. Astonishingly, his response to complaints was that ‘it is always like this on a Saturday’ as if that makes it ok!! I felt very sorry for the staff who are clearly working in a stressful environment and facing the brunt of very frustrated customers (all you could hear was people getting angry). Whoever runs this place needs to take a long hard look at themselves as this is a really badly run venue in a fabulous location. I would suggest that you need to hire at least 2 more chefs (I am not sure that there are any at the moment) and more staff to operate what is such a large venue.
Claim your business profile now and gain access to all features and respond to customer reviews.
