Recently bought my third car from this company however after seven weeks the gear selector failed on the car although I have a warranty it is not covered for this particular item! Indeed what I looked at the warranty there is virtually nothing is covered by it not worth the paper it is written on! And now it is going to cost me over 300 pounds for the repairs I contacted the company no sympathy whatsoever the chap on the phone was a trainee and didn't have a clue what was going on! sometime ago I bought my daughter a Audi from this company and the manager I found was very helpful however on this occasion unfortunately they couldn't care less! I wasn't even informed although it was only a few weeks previous that the Lancaster garage was closing down! Well thanks very much for telling me! No I'm afraid I will give this company a big miss. As usual like most car dealers once you have bought the item they couldn't care less what happens to you and your vehicle. As previously stated I have bought three vehicles in the past from this company and this is the way they treat their loyal customers! I will never buy a car off you again after the way I was treated on the phone no apologies nothing! And in future any opportunity I get I will inform people not to bother purchasing anything from yourselves.
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