Ordered hand gel during Covid 19 pandemic. Initially paid with Paypal and the order was cancelled. Reordered with card details with no problems, very prompt delivery- much quicker than expected. I received an email from DiscountForest "Hello,Thank you for your recent order with us, you may have noticed this was cancelled.Sadly we had updates today that PayPal are not happy with us selling sanitizers due to covid 19 and believe we are trying to 'profit' from the current virus despite our prices being some of the lowest online currently.In this instance we had no choice but to refund all of todays PayPal orders and refund customers and no longer are we able to do business with PayPal because of this, other websites such as Gumtree and eBay are also doing the same, however the prices on those sites are very very high and we can understand this.We have tried to factor in postage costs, packaging, extra staff costs due to increased demand and to try and ensure customers do not go mad ordering too much per person.We have now enabled card payments which is processed via stripe, a fully PCI compliant card merchant, no card details are stored on our systems.You are welcome to checkout once again via card, we can then dispatch those orders immediately - If you send me the order ID I can send them as 1st class free of charge.We are sorry for the inconvenience caused, however this virus has caused many issues with many of our accounts including adwords and Facebook.We believe the truth is being hidden and do not understand why customers should not be able to purchase essential goods. "Really impressed with the communication from Discount Forest.
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