Review Time
Ordered some products on the 28th Aug. Should of looked into it more carefully, no contact telephone No, complaints procedure etc should of been a red flag. I had to send a 7 day letter to them for the goods or refund. I finally got an email today saying I've been refunded (17th sept) we shall see how long that takes!! looking at these other reviews i'm not the only one to have had the same issue. i wouldn't shop here again and my overall experience in dealing with them has been very very poor. ignored emails, no products, and so on. This isn't the best time in peoples lives to be messed around with money. Avoid avoid avoid.
purchased items over a week ago no sign of items and not had any communication from the company! i would report these i wish i had checked reviews from others first!! if i dont get my items i am taking this to trading standards! appalling service!
I had the same problem when paying by paypal in March, and like a fool I then used a credit card, the first one wouldn't accept, but the second one did. The delivery information was superb, as the invoicing etc. One of the products that I ordered, a set of 3 Purell foam hand sanitiser, were faulty. The sanitiser just did not foam and came out as a very strong smelling liquid. i must admit that I kept trying every couple of days to see if any different. It wasn't so I contacted them and they said (after basically saying that they didn't believe me) to return, which I did. Over the last month I have sent letters via email and also their website on four occasions since then, and just cannot get any response. I really get the feeling that I have been scammed, I'm not even convinced that the second item of hand sanitiser is ok, so not using it. Total waste of £36.
can’t get through to the company for chasing my order, money has been paid, have tried and sent several times to email them and use their chat functionality - no response. can only assume there are no staff, in which case online orders should not be allowed to be made - tough time to get my money back - still awaiting
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