Four of us had a table booked for an early evening dinner. We were seated promptly at 5.30pm.Our wet coats were not taken, and we kept them slung over the backs of our chairs, school canteen style.Although we waited a short while to be approached for our order, there were no alarm bells yet.But then the catalogue of dissatisfaction started.Our waiter literally ran from the table after taking 3 of four drinks orders, following a whisper in his ear from another member of staff.After 5 minutes, he returned and just asked for our drinks order once again, like nothing had happened.Another long wait, then he returned to say they were out of the ingredients for one of the cocktails, causing delay.My margarita arrived in a glass smothered with fine table salt, genuinely the worst margarita I'd ever had.The £15 cocktail we had to cancel and replace with another choice found its way onto the bill at the end!One of our two starters was fair (meatballs).The other (aranchini) was disappointing.Then we waited an hour and a half for our 4 main courses! We only received them after reminding a passing manager we were all waiting.The small lasagne looked like a ready meal, but my friend said it tasted OK (but M&S ready meal lasagne is better).The mushroom risotto was completely bland and over cooked, the rice grains had all blown.This restaurant is in a great location. The decor and size/layout are nice.You walk in expecting great things. Then, you'll be hit by poor to average food and appaling service.The cost was expensive. We left, annoyed, disappointed, and hungry!
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