The reviews on here made me really nervous to use this company, but as others have mentioned, their prices are about half the price of elsewhere. The website states that orders should be dispatched within a day, however, I placed my order on a Thursday, and it wasn't dispatched until the following Wednesday. Yes there was a bank holiday Monday in this time, but surely that shouldn't even had made a difference if it was supposed to be dispatched on the Friday. The problem here is that the website said it would be dispatched sooner, coupled with the bad reviews, which made me really nervous. Had the website been more realistic, this would have been fine.Now, I've received my order, but one of the items has been sent in the wrong colour. Let's see how quick they are at rectifying this.Another thing, there seems to be several websites under different names, all with the same design, selling this same thing. I rang the number for drainage-channel.co.uk and didn't get a response, so tried one of the other numbers and managed to speak to someone about my drainage-channel order. This just seems a bit weird.If they can sent me a replacement speedily and in a hassle-free manner, I will update the review accordingly. Edited to add, after a phone call they are sending out a replacement. Hoping it arrives quicker than the first order.
Claim your business profile now and gain access to all features and respond to customer reviews.
