www.drainage-channel.co.uk

2.9
2.9 Based on 20 reviews

...

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Placed an order for channels and then…

Placed an order for channels and then phoned the next day to enquire about delivery. The lady on the phone said they don't have them in stock since this morning even though I ordered the day before. I politely said that they should remove them of the website if not in stock, then she offered the galvanized ones for extra money. I was unhappy with the customer service and said a business shouldn't be run like this to which she replied "I don't run the business". If this is the front face of your company with that attitude I recommend you get someone who cares about sales. I immediately cancelled my order and I would not recommend them at all.

1
Date of experience: Jun 06, 2022

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