I would like to express my gratitude for Mr. Stan Mitchell and how helpful and accommodating he was throughout the refinancing process and how well he explained all of my options. A decision or step such as this can be very daunting, especially with larger sums of money, but he took the time to explain the process and was very patient while I was gathering all of my documents. At first, I thought the task was just going to be too much to deal with online and nearly pulled my application, but Mr. Mitchell was a joy to work with during the process and made the entire transaction seamless. That doesn’t happen often in customer service anymore, so I really appreciate it.
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