www.elfi.com

4.7
4.7 Based on 140 reviews

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Average Rating

4.7

/
5

140 Reviews

5 Star
88%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Danielle
Very straightforward process with good customer service

This process was very seamless and there was someone who reached out to me immediately after I put in my application to answer any questions I had and to guide me through the rest of the process.

5
Date of experience: Oct 28, 2025
Savanah Diaz
Student loan advisor very helpful

My student loan advisor, Ryan Cooke, was super helpful, knowledgeable, and very prompt in answering questions I had. He simplified the process a great deal and made refinancing my loan easy peasy.

5
Date of experience: Sep 25, 2025
Lac Da
I found EFFI has the best rate for refinance student loan

I found ELFI has the best rates and flexible terms for refinance student loan after checking with College Ave and Sofi. The rate is great so I could not imagine I would be able to get it.I can get help right away if I have questions.I would recommend it to anyone who would like to refinance or new student loans, they should try it.

5
Date of experience: Aug 07, 2025
Alfred Taylor
Very easy to work with

Very easy to work with, great with guidance and answering questions.

5
Date of experience: Jul 24, 2025
Julian Turner
Stan has been an excellent help with…

Stan has been an excellent help with the refinancing process with ELFI. I would recommend him to anyone who is looking to refinance.

5
Date of experience: Jul 24, 2025
CC23
Amazing experience from Erik and the…

Amazing experience from Erik and the company itself. Great personalized experience

5
Date of experience: Jul 21, 2025
Vernon Carter
Highly Reccommend

Stan has been wonderful to work with. He’s been great at communicating and very easy to reach, and he helped with any questions I had throughout the application process.

5
Date of experience: Jul 14, 2025
Geoffrey Adams
Thank you, Mr. Mitchell!

I would like to express my gratitude for Mr. Stan Mitchell and how helpful and accommodating he was throughout the refinancing process and how well he explained all of my options. A decision or step such as this can be very daunting, especially with larger sums of money, but he took the time to explain the process and was very patient while I was gathering all of my documents. At first, I thought the task was just going to be too much to deal with online and nearly pulled my application, but Mr. Mitchell was a joy to work with during the process and made the entire transaction seamless. That doesn’t happen often in customer service anymore, so I really appreciate it.

5
Date of experience: Jul 11, 2025
Sandi Kelly
Erik was patient and most helpful…

Erik was patient and most helpful through the loan process.

5
Date of experience: Jun 24, 2025
Newgi65
Student Loan Refinance

Ryan Cooke handled my student loan refinance. He kept me up to date each step of the way and responded to emails in a timely manner. The process with ELFI was very easy.

5
Date of experience: Jun 17, 2025

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