I purchased an Empava EMPV36GR01 gas freestanding range/oven from a nationwide retailer. It worked flawlessly until it didn't, the bake oven igniter failed within the first year of use. Contacted Empava, they sent the correct part, stove worked great, until it didn't again. Contacted Empava again, paid for the bake oven igniter, installed part and now the bake oven fails to ignite, the broiler fails to ignite and the control panel / clock fails to function. The gas stove top burners work as they should. More emails to Empava, they respond with," You have a 1st gen stove we sent a 2nd gen stove part". Empava resends the part, no way to tell what gen part it is as it is unboxed and looks identical to the previous part. Still no oven, broiler, and control panel / clock. More emails, more phone calls no response. Empava requested a video of the problem, how does one make a video of a stove not working. I called every appliance repair shop in the area; no body works on these things. They are junk, fortunately I purchased an extended warranty. I'm filing a claim with them as it can't be repaired. Don't waste your time and money.
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