Absolutely awful. Avoid! The limo turned up on the wrong day ruining the birthday surprise which was completely unprofessional and unorganised of an established business. Clearly empire limo takes no pride in their customers and their occasions. The package I paid for stated it included decorations and a bow and 2 bottles of bubbly. This wasn’t provided. Despite in depth talks with Jenny about what was provided she conveniently missed this off the order form and stated it was my fault when she confirmed it was on the order by chat. The limo driver went the wrong way and drove incredibly slow to get to the venue wasting a lot of time. An extremely poor experience from a business that clearly only cares about taking money and not the experience they are providing. When I raised this with them they were extremely nonchalant and did nothing to rectify this despite our disappointing experience. Would not recommend at all. Do not trust this company with your special occasions as they have no care and fail to take responsibility!
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Empire Limousine International – Global Luxury Transportation You Can Rely On
Empire Limousine International is your trusted partner for premium chauffeured transportation across the globe. With over two decades of experience, we specialize in providing safe, professional, and seamless travel experiences in major cities like New York, Los Angeles, Miami, and London.
Whether you need airport transfers, executive travel, or special event service, our extensive network of licensed chauffeurs and affiliate partners ensures every ride is delivered with excellence. We don’t own the vehicles—we own the service standard.
Experience comfort, punctuality, and discretion—every time you ride with Empire.
📞 800-431-0313
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