DO NOT USE THIS COMPANY.After ordering multiple items, one didnt arrive. I was only told it was out of stock after chasing. Then was told to wait a week as they would get it back in stock. After waiting a week and not hearing back I chased again to be told actually its a discontinued range but will get another version in stock next week. So I waited again, yet again no contact. So I emailed to be told sorry we arent going to actually get the other version back in either but will provide a refund. So I said fine provide a refund. After over a week without a refund since the promise of one, I emailed ONCE AGAIN that im waiting for a refund. It has now been a further week AGAIN since I sent that email stating I was still awaiting a refund with no response and NO REFUND..If they did this every now and again with most orders, not sending items and refusing refunds they would be making hundreds of pounds in profit from the innocent public. This is not the first time and I am not the first customer to experience this. This is not a one off.Disgusting that I have had to chase non stop for ONE MONTH. Good conduct would be to inform the customer an item is out of stock and refund them ASAP not expect them to chase promise a refund then stop replying.NOT ACCEPTABLE.NOT WORTH THE HASSLE.SHOP ELSEWHERE!
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Specialist Online Thai & Asian Supermarket offering the Finest Fresh Fruit, Vegetables, Herbs, Spices & Grocery Ingredients direct from Thailand. Authentic Thai & Asian Ingredients, Sauces, Curry Pastes, Rice & Noodles. Wholesale & Retail. We also supp...
