Review Time
I tried Extra Value Checks and I'm very happy with this company. Their checks are great quality and their phone support is outstanding. I got my unit number wrong on the printed checks sent and they helped me get the issue taken take of. They only charged me for shipping to make things right. Now that's a company that cares about their customers. I spoke with 2 different people who helped and and both were extremely helpful. Great customer experience!
If I could give negative stars I would. They are literally crooks. The paper quality of the checks they sent me was the same as notebook paper. I also received white plain checks that are literally printed on a $200 printer. When I called customer service, during business hours, I got a voivemail. Left a message, 2 days later received a call to be told that they would refund a little more than half of my money, but I'd have to pay for shipping, so that basically is a wash. Will be throwing the checks away and disputing the charge, as the checks were not what was advertised. Beware.
I ordered these checks on April 6th 2024. I also paid to get it 2 days earlier with tracking. When the tracking information was finally aware when the checks will arrive. Estimated by today April 13th, 2024. Now the tracking number says it was delivered on my porch yesterday at 12:25 pm eastern time. But to no avail, the checks did not get delivered to my address. The problem is my company routing and account number is on those checks. Now I won't be able to speak to customer service or request verbally for a replacement until Monday, that is at least 2 days for things to go completely wrong. If this issue is not remedied, then I cannot honestly recommend this place to anyone.
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