Quality of product good, however overall service received not as high as I expected I ordered online on 19th May and anticipated delivery to be delayed owed to Covid-19. Message said up to 1 week...... I chased via email on 25th May ~ no response. I attempted to call but was told to ring another number that was engaged I attempted via the chat service, no response.I eventually got through to be advised as the payment had been by BACS a call had to be made to accounts team to verify.No time of delivery given or further communication.Upon delivery (5th June) no PPE being worn and I had to manually assist the delivery driver with the 1ton bag of bark I ordered!!!!Overall poor. Unlikely to order again.
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Fox Timber manufacture and supply quality timber products for a wide range of end uses. Products include sawn timber, fencing and garden products and bollards and barriers.
