I have been a customer for over three years. I received a shipment notification for an upcoming shipment and logged in to canceled my subscription. That was likely three months ago. I just received a shipment notification. I chatted with their customer service to dispute, and conveniently they have no record of my prior cancellation, and "due to the nature of the product it's non-refundable." She then gave me my tracking information! I googled this issue, and apparently I am not the only one they have done this to.
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Function of Beauty is the world’s first fully customizable hair care brand that allows you to create shampoos, conditioners, and treatment products based on your individual hair type, hair goals, and aesthetic preferences (including color + fragrance). Founded by a team of world-class MIT engineers, cosmetic scientists, and developers, each product is individually formulated using the latest science and technology to help ensure that your formula is every bit as unique as you.See more
