www.gatehousevets.com

1.8
1.8 Based on 8 reviews

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Reggie
I’m very disappointed with gate house…

I’m very disappointed with gate house vets to be fair! Last Christmas I wanted to take my dog with me to Ireland so I phoned gate house vets and asked what I would need, I was only told about the animal health certificate, as my dog has been there since she was a puppy so they know my dog, anyway in December I phone to check all was ok (not knowing about the rabis jab because I wasn’t told) anyway I phoned them and I was told then about the rabis jab, I wasn’t told about it before, it’s to be given 21days before the AHC can be issued! I wasn’t told in tears because I couldnt take my dog away at Christmas, thankfully my daughter had her for Christmas. but because the reception staff didn’t inform me correctly about the time scale of the AHC and rabis jab my Christmas was spoilt big time, so this year my gut instinct is flagging up red flags because this Christmas my dog will be travelling away with us come he’ll or high water, so I took the decision to move vets, I’ve read reviews on other vets…. I’m 100% not happy with gatehouse vets, the reception staff are not friendly it’s as it you are an inconvenience to them, especially one certain female no names! Anyway I have had other issues over the last 4 years and I could go on but personally I’ve changed vets because that was the third issue I’ve had with them … I’ve checked reviews lately and I’m shocked with the results I’ve read and wish I had never used them for my dog… I only used them because they were recommended to me, after I moved to the area …

2
Date of experience: Dec 16, 2024

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