I & my family have been clients of Gatehouse Vets (Allerton/Bingley/Haworth) for over 30 years but since the practice was taken over by IVC (as have many other practices), we have lost all confidence in its ability to put animal welfare before profits. Local staff are as nice as they’ve always been, but I’ve noticed a definite shift towards recommending numerous exploratory tests rather than ruling out the obvious cause of illness first as in ‘the old days’. It’s no longer a positive experience and we have now changed practices - back to an independent vet that knows how to deliver excellent customer service without you feeling like you’ve been totally & utterly ripped off!
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