Never had such a nasty experience in customer support!!! Bought a new sealed Cosy smart thermostat which was not able to connect and associate with my account even with assist of Geo technician (the items is an original one) and customer support said I have to buy a new hub for £45 as they have rebuild and changed servers etc!!! What??? Avoid like a plaque!!!
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geo is a UK based company leading the way in the development and production of smart thermostats along with solar and energy monitoring devices.