DAMAGED CAR, ABUSIVE OWNER, STEER CLEAR !!We left my car here for one week, upon our return I noticed damage to my rear bumper that was freah and clean, the car could do with a wash so it was very noticable. The worker advised there is cctv and they would look into it.Fast forward two weeks and Claire called and advised they had reviewed the CCTV and could see there was no damage to my car when we left it there, however, the owner thinks it is suspicious how the damage suddenly appears. But to get quotes to fix it. Then yesterday I get a call from the owner Roger, who when I answered the call asked "Is this the person who is trying to defraud me?" I said excuse me, he repeated himself and then said my name. He then proceeded to state that "I want you to take this as far as you can, waste as much of your time and money as you like". He was yelling at me down the phone. I then asked for all communication to be in writing and requested the cctv, which I still had not recieved.He WhatsApp'd me the footage which was originally 40mins long according to Claire and Roger, the clip is 40 second and shows no damage to my car when we leave it there, then a silver car cuts across the entire screen and suddenly the damage appears.I asked for the unedited version , Roger asked "Are you going to pay me ?" I asked for what, his reply was "My time". I replied I dont need him to do anything with the footage just send it to me, so there was no work involved to get paid for. He then said I should come view it in person. I live over 2hrs away and after the vicious nature of his manner on the phone, I would not want to interact with him in person.He then proceeded with more nonsense and eventually after much back and fourth said he had notified his insurance.Rogers manner with me on the phone was disgusting, rude and nasty. If you can see there was no damage to my vehicle before it was left in your care, you are responsible for it shouls anything happen. My work colleagues who heard the phone call could not believe the manner in which he was initially talking to me and then yelling at me.I have the whatsapp messages and video to back this review up.Avoid if you value your car and expect to be treated like a human being.
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