We contracted GoGoCharters for a recent company event and unfortunately had a very disappointing experience. I was told that I would receive the driver's contact info the day before the event but no one ever reached out. The morning of the event, I called and was finally given the name and number of our driver. When I called the driver, he was incredibly confused and told me he no longer worked for the company. I called GoGoCharters again and was told they would look into it and call me right back- I was never reached back out to. We then had to scramble to have our guests figure out another mode of transportation. When I requested a refund I was told that because a driver did end up showing up (after we had already made alternate plans due to their lack of communication) that we would not receive one. We wasted hundreds of dollars just to add chaos to our event.
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