I purchased and paid in full in May for a trip to Iceland for Oct 11-19, 2025. Unfortunately, my husband had a massive heart attack on Sept 6 and was advised on Sept 16 not to travel. I immediately contacted our agent to see if we could get a refund or at least a full or partial credit for a future trip and was told "no" since cancellation was within 30 days of the trip. No where in our trip info was I made aware of the cancellation policy. I am extremely disappointed that we couldn't make this trip and disappointed that there was not a better outcome.
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