My name is Robin Goldsmith I am here at the hard rock hotel in Atlantic City i arrived May 10, 2022 when I got here they did not have my room a smoking room that I Requested and paid for so I had to keep going outside in the cold to smoke the next day i went to the front desk to have them give me another room after having to go to the front desk 3times to get them to give me a smoking room the room they gave me heat or hot water didn’t work the room was freezing cold so I ask the housekeeper for blankets until Maintenance come to fix the heat and hot water after waiting an hour and a half she bought the blankets and shove them in my hand she was very nasty and disrespectful after that I came down to the hard Rock restaurant to get something to eat and it was a Roach in my food I need someone to please contact me immediately I am very disappointed in this establishment in the way I was treated as a guest phone number is 267-670-6830 thank you
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Hard Rock is the haven for true rock n’ roll fans, offering a full rock experience through our cafes, hotels, casinos, memorabilia and music venues featuring old and new hard rock music. Visit one of our many venues and experience the rock star treatment first hand!
