www.hardrock.com

2.6
2.6 Based on 78 reviews

Hard Rock is the haven for true rock n’ roll fans, offering a full rock experience through our cafes, hotels, casinos, memorabilia and music venues featuring old and new hard rock music. Visit one of our many venues and experience the rock star treatment ...

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Average Rating

2.6

/
5

78 Reviews

5 Star
31%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
55%

All Reviews

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Review Time

David
Good Dining

Hard Rock at Nashville was very welcoming for my whole family. I highly recommend this place to anyone looking for a casual dining experience.

5
Date of experience: Oct 17, 2025
TERRI GIST
Our wondeful experience - Hard Rock Miami

We were visiting from Cincinnati, Ohio, just coming off a cruise, and decided to stop by Hard Rock Miami. I am so overwhelmed by the amazing food and impeccable service we received from Antoine, Efrain, and another manager (I didn’t catch his name), and the shop manager who was great at his job making sure things fit proper (I appreciate you). It was my birthday, and they truly made my experience unforgettable. Efrain is honestly one of the fastest and most efficient servers I’ve ever seen! The entire team created such a great vibe — we need more servers like them. I will definitely be back! Antoine, thank you so much for making my night so special!

5
Date of experience: Oct 03, 2025
Matt
Talk about a complete scam anygame you…

Talk about a complete scam anygame you play you will win the first hand than loose every hand consecutively shits got a whole new meaning of scam stay away from this place every game is rigged so bad it’s gotta be illegal imagine playing 25 hands of blackjack and the dealer hits for BJ 15 times in a row than hits on 20 10times after that and you got dealt a 13 or 15 everytime out all those hands yea that’s this place the win rate is 0 it’s sad honestly how they don’t even give people the chance to win

1
Date of experience: Sep 21, 2025
Buckwild77362
This place is the biggest scam going

This place is the biggest scam going. From thier so called algorithm, they run thier point system with ,that takes more money every year to maintain a certain level . To thier machines that you can feed all night and never hit shit. This review is for hardrock casino at Fire Mountain, the greenest, biggest scam of a casino going.Steady flow of tweekers that leave trash and cigarette butts everywhere. The tile is cracking on the floor and they do nothing to repair it. Bottom line this place is a shit hole and should be avoided.

1
Date of experience: Jul 21, 2025
Marsha Taylor
Our server Rick was very nice and sweet…

Our server Rick was very nice and sweet and we really had a great time

5
Date of experience: Jun 14, 2025
Kirstin Wright
hardrock not good

Man listen , whom ever is responsible for responding to emails about situations regarding accounts needs to be in someone else office because for 1 it don't take 3 or 4 days to verify somebody account. these people put my account on closed becuause I got 2 different phone numbers. I clearly told these people about my change of phone number. im on my 4 day and hard rock still havent open my account. This people is full of shit . Im say it again these people are racists and full shit.

1
Date of experience: May 30, 2025
A disgusting, disgraceful practice!

Went to London for the weekend, myself, my wife and my son, to celebrate my son’s birthday. We went to Hard Rock Cafe at Piccadilly Circus. Upon entering we were told it was a 15 minute wait, and we could browse the store which was fine. 50 minutes later our handheld buzzer hadn’t gone off, and we asked what was going on. They apologised and said we wouldn’t be long, and then 10 minutes later we were seated. The service was fine, although there was quite an initial wait to take our order. The food was pretty good although it wasn’t the warmest, and all three of us pointed that out. My biggest issue, and it’s the reason I wanted to write this review….When the bill came, the was a service charge of £11 added. It wasn’t suggested, optional etc, it was right there on the bill. At no time were we told it was optional, or we could have it removed. It’s not until I googled it and saw people complain and say they had asked for it to be removed. This is an absolutely disgusting practice, and should absolutely not be allowed! By all means prompt for a tip, give an option etc. To just add it to the bill and put people in a position where they either don’t know it can be removed, or are embarrassed and anxious to ask for it to be removed is disgraceful. After this we will never be using hard rock again!

1
Date of experience: Apr 26, 2025
Beau L.
Horrible food ceaser salad was a joke

Horrible food ceaser salad was a joke! And no Jameson whiskey! Don’t eat here in Madrid, the spare ribs were very poor quality and the gratin was not a gratin and the salad was more an offensive! For sure this hotel is not run by Americans. The service and staff very good and correct and the drinks but they should upscale the kitchen

1
Date of experience: Apr 26, 2025
£141 for six drinks with alcohol and…

£141 for six drinks with alcohol and one serving of nachos at Iguazu airport!!!

1
Date of experience: Feb 11, 2025
Adriana
Happy hour is half price on half the…

Happy hour is half price on half the drink, so not really happy hour. Unfortunately also false advertising.

1
Date of experience: Feb 07, 2025

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Business Details

  • Hard Rock is the haven for true rock n’ roll fans, offering a full rock experience through our cafes, hotels, casinos, memorabilia and music venues featuring old and new hard rock music. Visit one of our many venues and experience the rock star treatment first hand!

  • language https://www.hardrock.com

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