www.hardrockcafe.com

3.1
3.1 Based on 53 reviews

...

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sam34140
They don’t “serve all”

Waited 20 mins to be seated despite having a reservation. Then waited over 30 mins without being served, after which point my daughter (6) and I left: the manager came to confirm they didn’t care that we hadn’t been attend to, and the server was at pains to point out it wasn’t her station. Having read other reviews, this is clearly an ongoing issue for HRC Park Lane London, with hundreds of other folks experiencing similar terrible service. Just avoid!

1
Date of experience: Jul 12, 2025

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