We had a disappointing experience at Hard Rock Cafe Edinburgh. I had made a special request to congratulate my wife, but it was completely ignored, and the staff seemed indifferent.The biggest issue was the misleading information from our waiter. We specifically asked if the Valentine’s special, Just the Two of Us, included two portions, and he assured us it did. In reality, we were served four portions and charged double the price. When we raised the concern, there was no effort to resolve it.To top it off, a tip was automatically included in the bill, despite the poor service. Definitely not the experience we expected.
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