www.hardrockcafe.com

3.1
3.1 Based on 53 reviews

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Marjorie B.
Food poisoned in Hard Rock Cafe, no one cared

My girlfriend’s son got food poisoned in Hard Rock Café Bali airport and spent 3 days in the hospital after that. We have proof from the laboratory it came from a bacteria only to be found in meat which he didn’t eat in the 9 days prior to the HRC visit where he ate a meat hamburger. This ruined our holiday and writing our experiences to the restaurant it was waved off, same happened when we wrote the headquarters. We weren’t the first persons food poisoned if you read the HRC reviews. This is the worst customer service we ever experienced!

1
Date of experience: Dec 30, 2024

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